Office telephone systems are a must for hundreds of firms, with staff using mobile phones for internal and external communication and multiple applications. The data on this page will give you enough basic information to let you know what type of telephone system you office requires; for even more detail however, it's advisable to talk to providers today. There's a wide variety of telephone systems out there, from simple barebones models to high-end state-of-the-art offerings. A good provider will offer these services in house, or you may have the option of buying a complete package which will include hardware, software and phone support. It is very important that you select a reputable supplier for Office Telephones Kenya systems because only they can give you a phone solution that will work for you and your business.
When it comes to office telephone systems, there are several components that need to be addressed. You need to decide whether you would like the telephone system to incorporate VoIP (voice over internet protocol) functionality - if so then you have to make sure that your provider has implemented this functionality and is compatible with your hardware and operating system. If VoIP functionality is not implemented you will have to find other means of making calls, and these days this means using a PC based softphone like the Skype Computer program. But even without VoIP functionality you will need a PBX (Private Branch eXchange) system in place. Features such as intercom, call recording and call waiting are important for office phone systems.
The first thing that you will need to look at when choosing office telephone systems is what types of telephones you want. Traditional landlines are usually sufficient for most small offices, although for larger firms they may suffice if certain requirements are met. One popular type of office telephone systems is the business phone system. Business phone systems can be obtained in single lines (no private branch exchange), three lines or five lines. For larger firms a dedicated supervisor terminal installed inside the business premises is a more common scenario.
Next you need to consider network requirements. Remember that basic office telephone systems can be used to handle basic calls and will not support high volumes of calls. So if you are talking about an international conference you will need a better system than just a landline. If you are running a service orientated organisation then consider an IP based solution. These phones offer advanced features such as call forwarding, video conferencing and web based user access.
Some Dect Wireless Phones also offer the facility of automatic call forwarding. With automatic call forwarding the incoming calls are passed on to the appropriate contact person before the call is handled. This is useful for answering business calls during office hours when the employees can't be in front of their computer to accept or make the call. This also applies to answering emergency or personal calls during office hours when the staff are not available. This feature allows the person making the call to simply click into the user interface and enter their details before the call is transferred to voicemail.
Some office telephone systems also include a feature called conference calling. This feature allows multiple users to dial the same number to dial into a conference call. Conference calling is especially useful if you have more than one person using the same numbers at the same time or you are doing conference calling with a large number of people who are not in the same room. Check out this post: https://en.wikipedia.org/wiki/Telephone_network to get more informed about this topic.